Multiple websites for Kungälvs kommun and associated organizations

How do you create a cohesive digital ecosystem for multiple organizations, while still allowing each website to reflect its own identity, goals, and user needs?

In this project, we designed and developed four new websites for:

  • Kungälvs kommun

  • Kungälv Energi

  • Bokab

  • Mimers Hus Gymnasium

The project was built around a shared design and UX foundation initially created for the municipality website, which was then tailored to meet the specific needs, goals, audiences, and requirements of each organization.

I worked as the responsible UX/UI Designer, leading the research and design work throughout the project, with a strong focus on accessibility, user-centered design, and scalable digital experiences.

My Role

I was responsible for the overall UX and design process across all four websites.

My responsibilities included:

  • Leading UX and UI design

  • Main responsibility for research and accessibility

  • Facilitating workshops and stakeholder sessions

  • Creating personas and user-centered design foundations

  • Information architecture and navigation design

  • UX strategy and design systems

  • Accessibility analysis and WCAG expertise

  • Wireframes and UI concepts

  • Translating insights into scalable design solutions

  • Collaborating closely with both the team and clients throughout the process

I worked closely with developers, strategists, content creators, and stakeholders to ensure the solutions balanced organizational goals, technical requirements, and user needs.

The Challenge

The challenge was to create a scalable digital foundation that could support multiple organizations with very different audiences and goals — while still maintaining a cohesive experience across the ecosystem.

Each website had unique requirements:

  • The municipality website focused on public services and accessibility

  • Kungälv Energi focused on customer communication and self-service

  • BOKAB focused on business growth and attracting companies

  • Mimers Hus Gymnasium focused on students, education, and recruitment

At the same time, the websites needed:

  • consistency in structure and UX principles

  • flexibility in branding and communication

  • scalable and reusable design patterns

  • strong accessibility support

Goals

The project aimed to create modern, user-centered, and accessible websites that could support both organizational goals and everyday user needs.

Key goals included:

  • Creating a scalable UX and design foundation

  • Improving navigation and findability

  • Increasing accessibility across all platforms

  • Designing for different target groups and needs

  • Supporting long-term scalability and consistency

  • Creating more intuitive and modern user experiences

  • Strengthening collaboration between organizations and teams

Process

The project combined research, workshops, accessibility, UX strategy, and collaborative design work across multiple stakeholders and organizations.

Workshop & Strategic Foundation

To kick off the project, I planned and facilitated a full-day workshop focused on:

  • organizational goals

  • target groups

  • needs and pain points

  • requirements

  • priorities

  • business objectives

The workshop became an important starting point for aligning stakeholders and creating a shared understanding of both user needs and organizational direction.

The insights from the workshop were then combined with:

  • existing research

  • stakeholder input

  • analytics and traffic data from Google Analytics

  • behavioral patterns and content analysis

This created the strategic foundation for the design work moving forward

Research & User-Centered Design

Research played a central role throughout the project.

I worked with:

  • personas

  • target group analysis

  • user needs mapping

  • behavioral insights

  • accessibility analysis

  • data-driven prioritization

The personas helped guide both content structure and UX decisions for the different websites, ensuring the experiences reflected the needs of each organization’s audiences.

Since the websites served very different user groups, it was important to balance consistency with flexibility.

UX/UI Design

The design work was highly collaborative and iterative.

A shared UX and design foundation was first created for the municipality website and later adapted for the needs of the other organizations.

This included:

  • navigation principles

  • reusable components

  • page templates

  • accessibility standards

  • interaction patterns

  • responsive behaviors

From there, each website was customized to fit its unique audience, communication style, and business goals.

The design process included:

  • wireframes

  • UI concepts

  • iterative feedback sessions

  • stakeholder reviews

  • collaborative workshops

  • usability-focused refinements

I worked closely with both the internal team and the clients throughout the process to ensure strong alignment and continuous improvement.

Accessibility

Accessibility was integrated throughout the project from the very beginning.

As the accessibility expert in the project, I ensured that accessibility was considered in:

  • structure and navigation

  • contrast and typography

  • interaction design

  • content hierarchy

  • responsive behavior

  • reusable components

  • WCAG compliance

The goal was not only compliance, but creating experiences that were genuinely usable and inclusive for all users.

Testing & Feedback

The project included continuous feedback sessions and iterative improvements throughout the design process.

We worked closely with stakeholders and gathered ongoing feedback to validate:

  • navigation

  • usability

  • structure

  • communication

  • visual hierarchy

Some testing and validation activities were also conducted to identify friction points and refine the user experience before development..

Solution

The result was a scalable and flexible digital ecosystem built around shared UX principles and reusable design foundations.

The solution included:

  • A unified UX foundation across all websites

  • Tailored experiences for each organization

  • Improved navigation and information architecture

  • Accessible and responsive design systems

  • Flexible page templates and reusable components

  • Strong collaboration between stakeholders, designers, and developers

  • User-centered structures based on research and insights

Each website maintained its own identity while still feeling part of a larger and more cohesive digital ecosystem.

Outcome

The project resulted in:

  • Four new user-centered websites

  • A scalable and reusable design foundation

  • Improved accessibility and usability

  • Stronger alignment between user needs and organizational goals

  • Better collaboration across organizations and teams

  • Long-term flexibility for future development and content management

Key Learning

Designing multiple websites within one ecosystem requires more than consistency.

It requires understanding how to balance shared structures, accessibility, branding, organizational goals, and user needs — while still creating experiences that feel tailored, intuitive, and human.

Wireframes

Kungälvs kommun

In this project, we created a new website for Kungälv Municipality with a focus on accessibility, usability, and clearer digital service for residents and visitors. The website was designed to make it easier to find information and complete everyday tasks through a user-centered, mobile-first, and accessible experience. I was responsible for UX/UI, research, and accessibility throughout the project.

Kungälv Energi

In this project, we created a new website for Kungälv Energi with a focus on accessibility, usability, and clearer customer communication. The website was built on a shared UX and design foundation while being tailored to Kungälv Energi’s specific needs and target groups. I was responsible for UX/UI, research, and accessibility throughout the project, with a strong focus on mobile-first and user-centered design.

Visit the new Kungälv Energi

Bokab

In this project, we created four new websites for Kungälv Municipality, Kungälv Energi, BOKAB, and Mimers Hus Gymnasium. The project was built on a shared UX and design foundation that was tailored to each organization’s needs and target audiences. I was responsible for UX/UI, research, and accessibility throughout the project, with a strong focus on mobile-first and user-centered design.

Mimers hus gymnasium

In this project, we created a new website for Mimers Hus Gymnasium with a focus on accessibility, usability, and supporting students in the upper secondary school selection process. The website was built on a shared UX and design foundation while being tailored to the school’s specific needs and target groups. I was responsible for UX/UI, research, and accessibility throughout the project, with a strong focus on mobile-first and user-centered design.

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